What's in it for you
You can create simple and complex seating plans with our Seat Plan Creator ranging from small local theaters to large multizone stadiums and arenas. Your ticket buyers will be able to pick their own seat(s) or have the platform choose the 'best available seat' for them.
This article describes step by step how to create a single or multizone seating plan.
After creating your seating plan you can assign seats to certain seating categories and ticket types. However, this is not part of this how-to.
Note: the seat plan creator is still in bèta. This means it is good enough to use but is not considered a finished product. We still need to polish some things and our product team is bursting with new cool features that will be added over time.
See how it looks
- Use one or more zones to manage seats by section.
- Draw and manage your seats per zone with easy alignment to neighbouring zones.
- Use duplications of zones to speed up your build.
- Rotate zones to match the right orientation.
- Keep overview of your different floors with layers.
- Define a focal point for automatic seat assignment with our 'best available seating' (BAS) algorithm.
You need this to succeed
- The seat plan creator is available for Organisers and Channel Administrator.
- For optimal performance you should use the latest version of the Google Chrome Browser.
- Internet Explorer is not supported.
The quick way to awesomeness
- Get to know the interface
- Plan your build carefully
- Create your first zone
- Add seats to your zone
- Duplicate the zone(s)
Do this step by step
1. Get to know the interface
Navigation and building tools (1)
These tools will help you navigate the plane and build the different elements of your seat plan.
- Pan seat plan: when selected, you can navigate 360° by holding your left mouse button and drag in any direction.
- Selection tool: select one or more zones either by drawing a rectangle around the desired zone(s) or by using the polygon selection tool and create any polygon form around your desired zones.
Note: to finish the selection using the polygon selection tool, you will need to 'close' your polygon by connecting the last drawing point with the first.
- Draw zone: use this tool to create your zones. Any form goes and there is no limitation on the number of drawing points as long as you close your zone by connecting the last point with the first.
- Focal point: you can add one focal point which in most cases is located on the stage. This point is used as reference for the automatic seating with 'best available seat'.
Zooming tools (2)
Use these buttons to zoom in or out and recenter the plan. Alternatively you can use mouse scroll and the pane tool.
Selection overview (3)
This window gives you an overview of all the elements in your seating plan and will help you keep track of them.
- Layers: usually layers are used to easily distinguish and select the different floors, but you can rename them with the pencil tool. By selecting or deselecting the layers you can safely work on certain zones without accidentally changing zones from a different layer. This is particularly useful when floors are overlapping.
- Elements: a handy overview of all your zones and a sum of layers, focal points and zones. This overview is not interactive and can only be used as reference.
Don't forget to save your seating plan using the save button in the upper right corner. There is no 'auto save' function yet, so regular saving is good practice.
2. Plan your build carefully
A good start is half the job done. As we are going to use zone duplication for quicker builds and because some things cannot be changed afterwards, you need to think things through before you start.
- Look for identical zones in form as well as in seat configuration. These are the zones you will duplicate. Zones can be rotated, so the orientation doesn't matter.
- You can duplicate several zones at once. So you might want to consider duplicating a combination of zones rather then a single zone. Look for recurring sections as well.
- You can't switch zones from layer, so identify which zone should be in which layer.
- A zone is not necessarily bound to or defined by a price. This can be spanned over several zones. If possible divide your seating plan in zones based on location rather than on price.
3. Create your (first) zone
Now that you have identified the zone you can use to duplicate, let's start. The easiest way to build a zone is to draw a polygon with the correct number of points. We will change its form afterwards as you get an indication of the number of seats when editing the zone and not when creating it.
3.1 Draw your initial polygon
- Select the 'Draw zone' tool.
- Zoom in to a point where you can see the gridlines comfortably.
- Draw the zone with the required number of points (4 in this case). Don't forget to close the polygon by connecting.
- Once a section is drawn, the size of the section is shown next to it.
3.2 Edit your zone to the desired size and form
- Use the 'Selection tool' and select your zone by clicking on it, drawing a rectangle or a polygon around it. The selected zone will be highlighted and appear in the 'Selection' window on the right-hand side.
- In the 'Selection' window, click on 'Edit' (which will change to 'Done' when clicked). The corners of the zone will be highlighted and the number of seats will appear on each section. Note: you can change the color and name of the zone here as well.
- Click on the corner and drag it to the required direction. The number of available seats will change dynamically so you can see when you have reached the desired length.
- Use the grid to align your zone.
- As pane is not yet available you will have to use zoom instead. When zooming in, the plan will always move to the direction where your mouse pointer is. So, if you want to pane to the right you need to zoom out, move the mouse to the right and zoom in again. It might seem a bit tricky in the beginning, but once you get the hang of it, it works just fine.
- When you are satisfied with the result, click on 'Done' to save your changes.
- Don't forget to save your seating plan by clicking on 'Save' in the upper right corner.
4. Add seats to your zone
Once your zone is build, it's time to add seats. After selecting the zone with the selection tool and double clicking it, you are redirected to the Seat configurator. You can also click on 'configure seats' in the 'Selection' window.
The seat configurator is a powerful tool which lets you add, remove, transform, rotate and label your seats to match reality. This how-to will only cover the basics. A detailed how-to is in the works. For now, you can find more information about the different actions here.
4.1 Define the number of rows and seats in your zone
- If it's the first time you configure seats, you need to set the number of seats that will be in that zone. The configurator will prefill rows and places. We advice to keep these numbers as they will fill a full rectangle covering your whole zone. You can change this afterwards, so no worries if there are more seats then in reality.
4.2 Delete the unnecessary seats
If your zone is not a rectangle, you will have seats created that are outside of your zone. We will now select and delete those seats.
- Go to the 'Visual Plan' in the upper left corner.
- Use the select tool to select the unnecessary seats which are outside of your zone.
- Switch back to your 'Logical Plan' to delete the seats.
- Click on 'Logical Plan' in the upper left corner.
- Select 'Seats' and click on 'Delete' to remove the unnecessary seats.
- Once you are happy with the results, don't forget to save your seating configuration by clicking 'Save' at the end of the second row of tools.
- Close the seat configurator.
5. Duplicate your zone
Huray! Your zone is ready to be duplicated to finalize your seating plan.
- Using the 'Selection' tool, select the zone(s) you wish to duplicate. The idea is, if possible, you start with one zone and expand to two, four and so forth.
- Right click on the selected zone(s) and choose 'Duplicate'.
- Select the duplicated zone(s) which you can then drag to the right position.
- Using the (too) small rotate icon, you can rotate your zone in the desired direction to make the edges of the zones fit. You can use zoom to match the zones perfectly.
You can now repeat the above steps until you have finished the complete seating plan. In this case the end result looks like below.
Should you have question or still need help? Reach out to us via firstname.lastname@example.org